How do Nigerian estates collect service charge and levies?
Short answer
Agree the budget and each household's share at the AGM, raise the charge for every house at once, collect into one estate account with a receipt for each payment, and publish what was collected and spent. Most service charge disputes are about visibility, not the amount. Ledge does the raising, receipts, defaulters list and published accounts for residents' associations and estate committees.
After you create your account, email hello@ledgeapp.co and the Ledge team switches on estate mode for you.
The method
How to run service charge for an estate
Agree the budget and the split
Security, power, waste, staff and repairs, and whether each house pays the same or a share by size. Minute the decision at the AGM.
Raise the charge for every house at once
Same amount, same due date, same description. Raising it house by house invites mistakes and arguments.
Collect into one account
One estate account, never a committee member's personal account, and a receipt for every payment.
Chase from a list, not memory
The treasurer works from a defaulters list per period, so nobody is chased twice or missed.
Publish the accounts
Income against spending, by category, for the year. Residents who can see where the money went are easier to collect from.
| Basis | Good for |
|---|---|
| Same amount for every house | Estates where houses are similar in size |
| Share of a total budget | Estates that agree a budget first and divide it |
| Separate levy for one project | A road, borehole or transformer, kept apart from routine charges |
With Ledge
What Ledge does, and what it leaves to you
Ledge does
- Raises a service charge or levy across the houses you select in one go, either the same amount each or a share of a total, under its own category (Starter and up).
- Keeps a register of houses and residents.
- Shows a defaulters list for each estate.
- Issues a receipt for each payment in full. Residents pay online when online payments are on, or upload proof of a transfer for the committee to confirm.
- Records estate spending and, when the committee chooses to publish, shows residents the year's income and spending in their portal.
- Sends announcements to residents by email and in-app.
You still
- Agree the budget and the split. Ledge raises what the committee decides; it does not decide who owes what.
- Raise each period's charge. Ledge does it for every house at once, but you start it.
- Allow for part payments: balances count a part-paid charge in full.
Questions
Frequently asked questions
- What is the difference between service charge and a levy?
- Service charge pays for running the estate: security, power, waste and staff. A levy is usually a one-off charge for a specific project, such as a road or a transformer, and is best kept separate so residents can see what it paid for.
- Can residents see how service charge is spent?
- In Ledge, yes, if the committee publishes. Estate accounts show residents the year's income and spending by category in their portal. Until the committee publishes, only the committee sees the figures.
- How do residents pay?
- Online through Paystack once the estate switches online payments on, or by bank transfer with proof uploaded in the portal for the committee to confirm. Each payment in full gets a receipt.
- How does an estate start on Ledge?
- Create an account, then email hello@ledgeapp.co. The Ledge team switches on estate mode, which turns units into houses and tenants into residents.
More answers
- What software can a Nigerian landlord use to manage tenants and rent?For landlords
- How do I record rent and issue rent receipts in Nigeria?Rent receipts and records
- How do I keep track of which tenants owe rent?Tracking rent arrears
- What documents does a landlord in Nigeria need for a tenancy?Tenancy documents
- How should a property manager report to landlords in Nigeria?Owner statements
- How do estate gate passes work without an app?Estate gate passes
Run your estate on Ledge
Built in Lagos for Nigerian practice: naira pricing, rent paid yearly, quarterly or monthly, and Paystack for online payments.